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Privacy Policy

Effective Date: 28 March 2025

Welcome to Express Connect! Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines how Express Connect collects, uses, and safeguards the information you provide when using our services. We may update this policy periodically, so please review it to stay informed of any changes.

Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, contact details (such as email address and phone number), and location details (such as postal address and preferences).
  • Usage Data: Information related to your interactions with our website, including responses to customer surveys, promotions, and feedback.
  • Cookies and Tracking Data: For details about how we use cookies, please see the “Cookies and Tracking Technologies” section below.

How We Use Your Information

We collect and use your information to improve our services and enhance your experience. This includes:

  • Service Improvement: Internal record-keeping and enhancements to our products and services.
  • Communication: Sending promotional emails about new products, special offers, or relevant updates using the contact details you provide.
  • Market Research: Occasionally contacting you for feedback via email, phone, or mail to help tailor our services to your needs.

Security of Your Information

The security of your information is a top priority. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

Cookies and Tracking Technologies

Cookies are small files stored on your device that help us recognize you and improve your browsing experience. We use cookies to:

  • Store your preferences and settings.
  • Analyze site traffic and usage trends.
  • Improve the functionality of our website.

You can choose to accept or decline cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. Once you leave our website, we have no control over the privacy practices of other sites and are not responsible for their policies. We encourage you to review the privacy policies of any external sites you visit.

Managing Your Personal Information

You may request access to, update, or delete your personal information in accordance with the applicable United Arab Emirates (UAE) data protection laws. If you would like to unsubscribe from marketing emails, you can do so by following the instructions in the email or contacting us directly.

Requesting Your Data

In compliance with UAE data protection regulations, you may request details of the personal information we hold about you. To make a request, please contact us at the details provided below.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us at:

Callprint
Unit E77, Dubai Production City
PO Box 485031
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 433 7451

List of Cookies We Collect

COOKIE name: COOKIE Description
CART: The association with your shopping cart.
CATEGORY_INFO: Stores the category info on the page that allows to display pages more quickly.
COMPARE: The items that you have in the Compare Products list.
CURRENCY: Your preferred currency
CUSTOMER: An encrypted version of your customer id with the store.
CUSTOMER_AUTH: An indicator if you are currently logged into the store.
CUSTOMER_INFO: An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS: Stores the Customer Segment ID
EXTERNAL_NO_CACHE: A flag, which indicates whether caching is disabled or not.
FRONTEND: Your session ID on the server.
GUEST-VIEW: Allows guests to edit their orders.
LAST_CATEGORY: The last category you visited.
LAST_PRODUCT: The most recent product you have viewed.
NEWMESSAGE: Indicates whether a new message has been received.
NO_CACHE: Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART: A link to information about your cart and viewing history if you have asked the site.
POLL: The ID of any polls you have recently voted in.
POLLN: Information on what polls you have voted on.
RECENTLYCOMPARED: The items that you have recently compared.
STF: Information on products you have emailed to friends.
STORE: The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE: Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS: The products that you have recently viewed.
WISHLIST: An encrypted list of products added to your Wish list.
WISHLIST_CNT: The number of items in your Wish list.